Purpose of position

Primarily working with software developers within the Product Development department, be part of a team.

Responsible for researching, developing, implementing, and maintaining software solutions and products according to provided specifications. Using markup languages like HTML and XAML, build and extend web based product suite that offers optimized, professional, and user-friendly interfaces.

 

Basic Responsibilities

• Maintain and improve various product user interfaces, applying best-of-breed web application principles and standards
• Ensure reusable, consistent approach and application of concepts across range of products
• Design and build responsive web systems
• Ensure applications for are optimized for maximum speed
• Collaborate with back-end developers and web designers to improve usability
• Document and update technical guides to ensure transfer of concepts and technologies to new or future developers
• Create quality mock-ups and prototypes to facilitate discussions for product features
• Help back-end developers with coding and troubleshooting
• Ensure high quality graphic standards and brand consistency
• Analyse requirements to ensure system build according to specifications
• Liaise and collaborate with team members and stakeholders to facilitate producing best-of-breed web applications
• Assist with the construction and approach to application Test Plans, as well as execute systems and program test plan to verify correct operation of completed system
• Conduct web-page performance testing and benchmarking
• Document and formalise completed work and practises applied to ensure code maintainability
• Actively keep abreast with and drive emerging technology and framework trends and emerging technologies

Knowledge and Skills Requirements

• Solid and demonstratable experience with HTML5, CSS, JavaScript, Bootstrap, and jQuery
• Extensive experiences using markup languages, JSON, XML and XSLT
• Excellent ability to perform browser testing and debugging
• Web Development Experience using MVC
• Web and Mobile User Interface Design experience
• Azure DevOps using TFS and GIT
• Solid understanding of user-interfaces layout aesthetics

Beneficial knowledge and skills

• Experience building scalable systems
• Knowledge of WPF, XAML and Xamarin Forms & Razor
• Experience developing Single Page Applications using either Angular, React and/or Blazor Web Assembly
• Exposure to Mobile Application development
• Experience in UX Design

Behavioural Competencies

• Well Organised
• Self-Starter
• Hardworking and conscientious, takes accountability.
• High attention to detail (accuracy imperative)
• Strong analytical and problem-solving skills
• Innovative
• Able to work in teams and collaborate with others (internal and client teams)
• Multitasking

Education

• Relevant tertiary qualification (BSc Computer Science, BCom IS, IS Diploma)

Experience

• At least 8 years’ experience as a Front-end Development

Purpose of position

Effectively lead a team of testers to meet the product goals and thereby achieving the organisational goals. Your experience in team leadership, the development of comprehensive test strategies, the execution of manual and automated testing activities and the logging and reporting of defects found will be of the utmost importance in ensuring the delivery of quality products by the team. Lead, guide and monitor the analysis, design, implementation and execution of testing as a discipline within the organisation.

 

Duties and Responsibilities

• Increase operational efficiency and suggest solutions to enhance cost effectiveness;
• Deliver exceptional service that exceeds customers’ expectations through proactive, innovative and appropriate solutions by resolving queries fast and effectively;
• Cultivate and manage working relationships with all stakeholders by providing input to business requirements;
• Build and sustain collaborative working relationships with relevant peers and stakeholders in order to achieve productivity synergies;
• Comply, understand and implement all steps and methodology to meet governance in terms of legislative, audit risk and process requirements for the Test Environment;
• Build and lead testing as a competency;
  • Identify required skills; assess skill gaps and plan for training, education and knowledge transfer sessions
  • Retaining skilled resources by instilling leadership in them and offer guidance to the junior resources to enable growth.
• Oversee the execution of all test activities for allocated projects by conducting QA & test estimation, prepare, submit test plans and results for sign-off and ensure alignment between test environment and production environment;
• Manage testing defects and involve relevant business staff in quality assurance testing analysis;
• Design content of procedure guides and manuals for business users;
• Provision of an efficient service for the test analysis function through careful and timeous analysis, planning, execution, reporting and updating of all related information;
• Continuously assess own performance, seek timely and clear feedback and request training where appropriate and needed;
• Identify and select tools, and ensure skills development & training of the team on these tools.
• Develop manual and automated test strategies that will enhance test execution, manual test coverage and the consistency of regression testing;
• Create, extend and maintain the automation framework;
• Attend sprint meetings: daily stand-up status, planning, refinement, review and retrospective;
• Participate in release processes by executing post-release testing activities and confirming the overall QA status;
• Coordinate test procedures with other teams;
• Review test results;
• Oversee and manage the logging of test defects to development teams or relevant responsible party and troubleshoot technical issues.

Role Requirements

Education

• Minimum: Diploma or required certification in testing;
• Preferred: Degree and/or relevant testing certification including ISEB/ISTQB Certification; Certificate Programme in Software Testing; TMap Next Engineer; ISTQB Advanced Analyst;

Experience

• 7+ years’ experience performing Quality Assurance testing activities;
• Proven track record leading a testing team;
• Proven experience in Testing CoP leadership
• Agile System Testing;
• Software automation techniques;
• Test script design and development;
• System, integration, functional and regression testing;
• Defect management tools;
• A good understanding of the software development lifecycle and agile development methodologies;
• Experience testing web based applications, mobile apps and web services
• Desirable – Financial systems – Payments / Banking Industry

Purpose of position

Make recommendations as to the optimal method of data visualisations and the execution thereof that can support effective and efficient decision making. The Data Analyst will be responsible to analyse and interpret data to assist functional areas with decision making. The Data Analyst will be key in the delivery of the Data & Analytics vision throughout the business.

Key Responsibilities:

• Assist in the interpretation of functional data analytics across functional areas to identify insightful trends and information to support decision making.
• Obtain the analytics needs of the functional areas and to assist in the delivery of reporting and dashboard solution within agreed time frames.
• Identify new or improved reporting methods and techniques on an ongoing basis as required by the business.
• Work closely with system managers and subject matter experts to ensure alignment to company systems strategy and delivery in accordance with the Data strategy.
• Support the overall Data strategy for the business by assisting with key deliverables as per the strategic intent and within agreed timeframes.

Experience:

Experience required:

• 2-3 years’ report writing experience, as well as experience in preprating statistics and data visualisations relevant to the business function
• 2-3 years’ data analysis experience, interpreting trends in the business and identifying opportunities or risks
• 2-3 years’ experience in working on PowerBI
• 2-3 years’ experience working within a retail environment

Experience preferred:

• 2-3 years’ experience in working with BI tools (Qlik and Power BI)

Qualifications:

Qualifications required:

• BSc in Computer Science or similar

Preferred:

• Certification in Power BI

Skills required:

• Coordinating and persuasion skills
• Managing multiple tasks and projects simultaneously
• Fluent in MS Office products
• Business Intelligence visualisations practices
• Strong analytical skills
• Interpretation of business analytics needs into specification documents
• The ability to identify trends using data
• The ability to compile visualisations and reports that can reflect relevant business KPIs
• The ability to incorporate external data with internal data to arrive at conclusions
• Excellent written and verbal skills
• Customer and service orientation
• Excellent presentation skills to all levels of the business

Knowledge required:

• An understanding of SQL or similar coding/scripting techniques
• An understanding of retail metrics and KPIs
• Understanding of economics within SA
• An understanding of retail business systems

Purpose of position

The purpose of the BI Developer role will be to work closely with the internal and external stakeholders in effectively analysing and interpreting business needs into visualisations and presenting it back to the business. The role will also manage the quality of data, while delivering first time resolution on enquiries to the business.

Key Responsibilities:

1. Visualisation/Dashboard Delivery

• Specification Draft
• Build Visualisation according to business needs
• Ensure data feeds are in place and accurate
• Understand business requirement and revert into data modelling, script to extract data from data source

2. Data & Analysis

• Perform complex data analysis in support of ad-hoc and ongoing requests in terms of data quality.
• Develop methodologies and methods for analysing and presenting data in PowerBI.
• Efficient compilation and presentation of divisional and functional reports, data trends and analysis in the correct visualisation tool.

3. Data & Analysis

• Develop effective relationships with stakeholders at all levels of the organisations, including group support and service providers.
• Provide support to stakeholder requests and queries in competent, efficient and professional manner.
• Build mutually beneficial working relationships with stakeholders, with a willingness to resolve and support business needs, while actively living the company values.
• Being dedicated to meeting the expectations and requirements of internal and external customers; gets first-hand-customer information and uses it for improvements in the products and services; acts with customers in mind; establishes and maintains effective relationships with customers and gains their trust and respect.

4. Query Resolution

• Taking ownership of queries and ensuring that they are resolved timeously and effectively.
• Provide first time resolution on enquiries and discerning whether further intervention or escalation is required.

5. Business and Data Support

• To support the overall data strategy for the business by assisting with key deliverables as per the strategic intent within agreed timeframes.

Job related knowledge and skills required:

Knowledge required

• An understanding of retail metrics and KPI’s
• An understanding of retail business systems
• Full proficiency in Microsoft products (Office 365)
• Knowledge of Business Intelligence visualisation practices
• Experience in creating visualisations in PowerBI

Skills required

• Managing multiple tasks/projects
• Managing external parties and stakeholders
• Time management skills
• Problem solving
• Analytical skills
• Detail orientated
• Work independently and in a team environment
• Interpretation of business analytical needs into specification documents
• Ability to interpret business data and propose actions
• To be able to identify trends in data
• To be able to compile visualizations and reports that can reflect relevant business KPI’s
• To be able to incorporate external data/events with internal data to arrive at conclusions
• To be able to communicate across all functional areas and hierarchical layers
• Customer and service orientation

Qualifications required:

Essential

• Bachelors’ degree in Information Systems or similar

Preferred

• Post-graduate qualification in Data & Analytics, Information Systems or similar
• Certification in PowerBI

Experience required:

Essential

• 2-3 years’ experience in, reporting, data extraction (Google Cloud Platform) and data analysis
• 2-3 years’ report writing experience, as well as experience in preparing statistics and data visualisations relevant to the business function
• 2-3 years’ experience in a similar role, with PowerBI
• Have a general understanding of SQL or similar coding/scripting techniques

Preferred

• Have a general understanding of data architectures and Google Cloud technology
• Retail environment business environment

Role Requirements:

Educations and Experience

Back end (3-5 Years Experience)

• Microsoft SQL Server
• Solid experience with T-SQL programming writing stored procedures
• Experience debugging stored procedures using tools such as SQL Server Management Studio
• SQL Server Profiler
• Experience identifying and addressing query performance issues
• Experience with processing bulk datasets (100000+ rows daily) into large databases (50million+ rows)
• Experience with Analysis Services
• Experience with SQL SERVER Data tools
• Experience with modular DB’s would be advantageous

Front End (3-5 Years Experience)

• Solid experience building and debugging responsive web applications using:
• ASP.Net MVC , .net Core
• Angular / Angular JS
• Bootstrap
• CSS
• SCSS
• Typescript

Middle Layer (3-5 Years Experience)

• Solid experience building and debugging responsive web applications using C#
• Experience in N-tiered project architecture, using .Net core Entity Framework/Dapper
• Good understanding of SOLID principles, DRY Principles, object inheritance
• Good understanding of Data Structures and Design patterns

Experience building and maintaining modular enterprise applications

Experience building component driven applications

Concepts

• SOLID
• State machines

Development Tools

• GIT
• Azure Dev Ops
• Scheduling tool such as Visual CRON would be advantageous
• Visual Studio 2019

General Toolset exposure

• Incident management systems such as Manage Engine
• Scrum / agile tool to manage user stories and capture time such as Target Process or Jira

Experience

• Financial systems
• Agile Development

Purpose of position

We are looking for a resilient, efficient, and confident individual with a passion for customer insights to deliver on the company’s customer-focussed strategy by representing the customer, building relationships, and driving the acquisition, retention, and overall growth of customers. The core focus of this role will be to drive pre-campaign planning, post campaign analysis, tracking studies and customer performance analytics. The role will be supported with an Advanced Analytics team through a close business partner, with support on all market research from the research specialist role.

Key Responsibilities:

1. Deliver overall customer insights plan contracted with the Marketing Manager Customer to meet all business requirements.

• Own the analytics demand view and work with internal and external stakeholders to deliver and leverage capabilities, including segmentation models, market studies, etc.
• Ensure that all processes to accurately captured and documented to ensure high quality work is delivered.
• Manage agreed projects as part of the overall Customer Insights plan for the period, delivering work in conjunction with key stakeholders and partners.
• Understand how to consolidate data from various sources to ensure accurate and holistic reporting across channels – this relates to the integration of both data analytics and research to deliver insights and uncover opportunities.

2. Deliver actionable and relevant customer insights back into key business areas (Marketing, Merchandise, Commercial, Operations)

• Build and maintain business relationship with internal stakeholders by providing prompt and accurate service with regards to customer and campaign performance and insights.
• Deliver high quality outputs that make insights consumption easy and clear for key stakeholders.

3. Ensure tracking studies are in place and providing the right level of feedback and direction to the business.

• Own customer performance reporting, ensuring that insights reporting deliverables are met weekly, monthly, quarterly, seasonally and annually.
• Solution-oriented to ensure that through reporting and measurement ongoing improvements in process and resolution is driven.
• Conduct and drive research on course to ensure accurate and effective strategy and planning.

4. Drive pre-campaign planning and post-campaign analysis

• Own campaign performance reporting across channels. Ensuring that insights reporting deliverables are met weekly, monthly, quarterly, seasonally and annually.
• Solution-oriented to ensure that thorough reporting and measurement ongoing improvements in process and resolution is driven.
• Understand how to consolidate data from various sources to ensure accurate and holistic reporting across channels.
• Collaborate with the digital marketing team to ensure campaigns are effective and profitable.
• Partner with the DM specialist and other marketing colleagues to move insights to action and optimise efforts on an ongoing basis.

5. Data Management and Governance

• Support the Customer Manager in managing of customer data and ensuring compliance and best practices linked to POPIA legislation.
• Ensure all processes are clearly documented and adhered to.

Job related knowledge and skills required:

Knowledge required

• Understanding of overall business and customer KPIs to track and measure performance over time.
• Understanding of CRM best practice in pre-planning campaigns and post-campaign measurement.
• Understanding of customer data and how to leverage this for commercial value to deliver both insights and inform campaigns.
• Understanding of how to translate business needs/questions into data analysis briefs, as well as being able to to interpret analysis output.
• Solid qualitative and quantitative research skills including segmentation, large tracking studies, focus groups, product development, brand tracking, customer immersion, as well as briefing research and interpreting research output.

Skills required

• Ability to interpret analysis outcomes to deliver relevant customer insights.
• Ability to solve problems in a proactive, solution-oriented manner.
• Ability to derive commercial insights, opportunities and actions from complex data and information.
• Ability to evaluate market conditions, competitor data, customer trends.
• Ability to build relationships and influence cross functionally in the business.
• Ability to operate in a value retail environment and make trade offs.
• Ability to perform in a pressurised environment with short lead times and deadlines.

Qualifications:

A relevant Degree/National Diploma in Business/Statistics/Marketing/Research

Experience:

Required

• A minimum of 5 years’ campaign analysis experience
• A minimum of 5 years’ experience in a campaign and promotional analysis role, CRM programmes, Direct Marketing, Customer Value Management

Preferred

• Retail and specifically clothing retail experience
• Commercial experience
• A working knowledge of systems and analytical tools, for example SQL, Power BI or similar.